How to enroll Chrome OS fleets
In order to enroll your ChromeOS fleet please follow the steps below: 1. Navigate to Device Enrolment and select ChromeOS. 2. Select Enrol multiple devices. 3. Next, download the XLS template and add your device fleet's information as required (se...
How to enroll iOS fleets
In order to enroll your IOS fleet please follow these steps: 1. Click on Device Enrollment 2. Click IOS 3. Click on enroll multiple devices 4. Click on ‘Download PLIST' 5. Use the downloaded PLIST to enroll your devices using your MDM solution
How to enroll Windows fleets
In order to enroll your Windows, fleet please follow these steps: 1. Click on Device Enrollment 2. Click on Windows 3. Click Enroll multiple devices 4. Download the .CSV template by clicking download at the bottom left of your screen and complet...
How to enroll macOS fleets
In order to enroll your macOS fleet, please follow these steps: 1. Click on Device Enrolment 2. Click on macOS 3. Click on Enrol multiple devices 4. Download the .CSV template by clicking download at the bottom left of your screen and complete the...
How to enroll a Windows device (business)
In order to enroll a Windows device, please follow these steps: 1. Click on Device Enrolment 2. Click on Windows 3. Click Enroll a single device 4. Enter your device's details to enroll it into HiddenApp (please note that you need to use UUID for...
How to enroll a Windows device (personal)
In order to enroll your Windows device please follow these steps: 1. Click on Device Enrolment 2. Click on Windows 3. Click Download HiddenApp, and follow the installation instructions included on the page
How to enroll a macOS device (personal)
In order to enroll your macOS device please follow these steps: 1. Click on Device Enrollment 2. Click on macOS 3. Click on the Download button 4. Then follow the installation instructions on the page
What steps should I take after installing HiddenApp on my Mac or PC?
Create an accessible user account An accessible user account will allow other people to use your Mac temporarily without knowing your main user account password. This is good for HiddenApp’s cause as it will encourage any person in possession of y...
Do You Provide a Test Mode so I Can Check it's Working?
You can sign up for a free trial and test the installation of HiddenApp on your device by setting it to Missing from your Devices Dashboard. 1. Navigate to the dashboard 2. Click the name of the device you wish to test 3. Set the device status to ...
How to Configure Jamf Webhooks to Enable macOS Auto-enrollment
This article will walk you through setting up auto-enrollment from your Jamf Pro instance to your HiddenApp account using a webhook. The webhook will be created automatically and configured to import newly added laptops from Jamf to HiddenApp. To ...
Deploying HiddenApp for iOS with Microsoft Intune
Follow the instructions below to deploy HiddenApp for iOS with Microsoft Intune. Prerequisites iOS 12 or later Required iOS Permissions for HiddenApp Notifications Location Services Background App Refresh Camera Installing HiddenApp for iOS with M...
How to enroll iOS devices with Jamf Pro
Follow the instructions below to deploy HiddenApp for iOS with Jamf Pro: Prerequisites: Jamf Pro iOS 13 or later Required iOS Permissions for HiddenApp Notifications Location Services Background App Refresh Camera 1. Click on device enrollment 2. ...
How to enroll iOS devices with Jamf School
Follow the instructions below to deploy HiddenApp for iOS with Jamf Schools. Prerequisites : • Jamf School • iOS 12 or later Required iOS Permissions for HiddenApp : • Notifications • Location Services • Background App Refresh • Camera 1. Click on...
How to enroll macOS devices with Jamf School
Follow the instructions below to deploy HiddenApp for macOS with Jamf School. Prerequisites : Jamf School macOS High Sierra (10.13) or above Required macOS Permissions for HiddenApp : (Depending on the version of macOS your machines are running - ...
How to Enable Auto-Deployment Using the Jamf Pro Integration
Enabling Auto-deployment in HiddenApp will create a policy in your Jamf instance to automatically deploy the HiddenApp package to devices enrolled in HiddenApp both through the import of computers and the Auto-enrolment webhook. To enable Auto-dep...
How to Force HiddenApp's Permissions on macOS
In the event that HiddenApp is not triggering all the necessary permissions on macOS, please follow these steps: 1. Click the Go menu and then Go to folder. 2. Search for "/usr/local" and click go 3. Click the folder named Hidden 4. Right click on...
Device Showing As Not Activated
If a device is showing as not activated, it could mean one of three things: HiddenApp has not been installed on the device. The installation has cached, meaning it will take a few minutes at most to show as active (w e recommend restarting the dev...
Binaries & Launch Daemons (macOS)
The following components are installed during installation and be found in the following directories: Binary: usr/local/hidden/HiddenApp Launch Daemon: library/launchdaemons/com.hiddenapp.daemon.plist library/launchdaemons/com.hiddenapp.restart.plist
How to Silently Install HiddenApp on Windows?
To silently install HiddenApp on your computer, please use the following steps: 1. Download the App here . 2. Once the file is downloaded, save in your preferred location on the computer and note the file path the file was saved. 3. Open File Ex...
Set a Firmware Password on your MacOS device
To prevent your MAC device from a hard reset in the event your device goes missing, you should set a FirmWare Password. To set a FirmWare Password, please follow these steps: Turn on your Mac and immediately press and hold these two keys: Command ...
Enable FileVault for MacOS
To protect the data on your macOS device in event the device goes missing, we recommend enabling FileVault. To set a FirmWare Password, please follow these steps: Choose Apple menu > System Preferences, then click Security & Privacy. Click the F...
Is the HiddenApp Installer Linked to my Serial Number?
When you download the installer, you can share and use the same installer on other computers. Hence, the installer is not linked to one serial number or UUID.
Deploy HiddenApp to Chrome OS Device Fleets with the Google Admin Console Integration
Please follow these steps t o enroll your Chromebook devices in HiddenApp and deploy the app using the Google Admin Console: Note: Please ensure that the devices, users and the extension are all located in the same Organisational Unit. 1. Click on...
How To Enroll macOS Devices With The Jamf Pro Integration
Follow the instructions below to deploy HiddenApp for macOS with Jamf Pro: Prerequisites • Jamf Pro • macOS High Sierra (10.13) or above Required macOS Permissions for HiddenApp Depending on the version of macOS your machines are running - Hidd...
Deploying HiddenApp for Windows with Microsoft Intune
To deploy HiddenApp for Windows with Microsoft Intune, kindly follow the instructions below: Installing HiddenApp for Windows with Microsoft Intune 1. Click on Device Enrolment. 2. Click on Windows. 3. Click on Enroll multiple devices. 4. Download...
How to Enroll Windows devices Without UUID
There is an alternative way to enroll your Windows devices without using device UUIDs to enrol the devices through the HiddenApp dashboard, or by using the registration app. Please instead use the following steps to enroll your devices to your acc...
How to Force HiddenApp's Permissions on macOS Ventura
After installing HiddenApp on your MacOS Ventura device, please follow these steps to force the required permissions: 1. Open System Settings and Navigate to Privacy & Security 2. Select Location Services and enable location permission for Hidden...