Why haven't I received any tracking data?
Please remember that tracking data can take up to 15 minutes to arrive. If you've waited longer than this and have still not received any data, please take the following steps: If you are testing...
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updated 25 days ago
Tracking Intervals
When set to missing, your macOS/iOS device will send data to our servers in the following intervals: macOS: Status : every 30 seconds Location : every 3 minutes Intruder-selfie : every 5 minutes...
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updated 10 days ago
HiddenApp PULSE
HiddenApp PULSE allows you to set an automated schedule to update your device’s location. Choose various intervals between every 15 minutes and seven days. There are two ways to set your PULSE....
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updated 2 months ago
HiddenApp Email Notifications
You can choose to receive email alerts for when your device hasn’t checked in with the HiddenApp server in the past seven and thirty days, as well as whether you want to be notified when a device...
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