Installation

Everything you need to know to Install HiddenApp on Mac, iPad and iPhone

How to enroll Chrome OS fleets

In order to enroll your ChromeOS fleet please follow the steps below: 1. Navigate to Device Enrolment and select ChromeOS. 2. Select Enrol multiple devices. 3. Next, download the XLS template and add your device fleet's information as required...

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By Mona Al-Ariqi

updated about 1 month ago

How to enroll iOS fleets

In order to enroll your IOS fleet please follow these steps: 1. Click on Device Enrollment 2. Click IOS 3. Click on enroll multiple devices 4. Click on view account key 5. Use the downloaded PLIST or copy your account key and token to enroll your...

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By Mona Al-Ariqi

updated about 1 month ago

How to enroll Windows 10 fleets

In order to enroll your Windows 10 fleet please follow these steps: 1. Click on Device Enrollment 2. Click on Windows 10 3.  Click Enroll multiple devices 4. Download the .XLS template by clicking download at the bottom left of your screen and...

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By Mona Al-Ariqi

updated about 1 month ago

How to enroll macOS fleets

In order to enroll your macOS fleet please follow these steps: 1. Click on Device Enrolment 2. Click on macS 3. Click on Enrol multiple devices 4. Download the .XLS template by clicking download at the bottom left of your screen and complete the...

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By Mona Al-Ariqi

updated about 1 month ago

How to enroll a Windows 10 device (business)

In order to enroll a Windows 10 device please follow these steps: 1. Click on Device Enrollment 2. Click on Windows 10 3. Click Enroll a single device 4. Enter your device's details to enroll it into HiddenApp (please note that you need to use...

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By Mona Al-Ariqi

updated about 2 months ago

How to enroll a Windows 10 device (personal)

In order to enroll your Windows 10 device please follow these steps: 1. Click on Device Enrolment 2. Click on Windows 10 3. Click Download HiddenApp and follow the installation instructions included

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By Mona Al-Ariqi

updated about 2 months ago

How to enroll a macOS device (personal)

In order to enroll your macOS device please follow these steps: 1. Click on Device Enrollment 2. Click on macOS 3. Click Enroll a single device  4. Enter your device's details and then click Enroll my device 5. The device is successfully enrolled!...

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By Mona Al-Ariqi

updated about 2 months ago

What steps should I take after installing HiddenApp on my Mac or PC?

Create an accessible user account An accessible user account will allow other people to use your Mac temporarily without knowing your main user account password. This is good for HiddenApp’s cause as it will encourage any person in possession of...

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By Mona Al-Ariqi

updated about 1 month ago

Do you provide a test mode so I can check it's working?

You can test the installation of HiddenApp on your device by setting it to Missing from your Devices Dashboard. 1. Navigate to the dashboard 2. Click the name of the device you wish to test 3. Set the device status to missing

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By Mona Al-Ariqi

updated about 2 months ago

How to Configure Jamf Webhooks to Enable macOS Auto-enrollment

This article will walk you through setting up auto-enrollment from your Jamf Pro instance to your HiddenApp account using a webhook. The webhook will be created automatically and configured to import newly added laptops from Jamf to HiddenApp. To...

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By Mona Al-Ariqi

updated about 2 months ago

Deploying HiddenApp for iOS with Microsoft Intune

Follow the instructions below to deploy HiddenApp for iOS with Microsoft Intune. Prerequisites iOS 12 or later Required iOS Permissions for HiddenApp Notifications Location Services Background App Refresh Camera Installing HiddenApp for iOS with...

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By Mona Al-Ariqi

updated about 2 months ago

How to enroll iOS devices with Jamf Pro

Follow the instructions below to deploy HiddenApp for iOS with Jamf Pro: Prerequisites: Jamf Pro iOS 13 or later Required iOS Permissions for HiddenApp Notifications Location Services Background App Refresh Camera 1. Click on device enrollment 2....

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By Mona Al-Ariqi

updated about 1 month ago

How to enroll iOS devices with Jamf School

Follow the instructions below to deploy HiddenApp for iOS with Jamf Schools. Prerequisites : • Jamf School • iOS 12 or later Required iOS Permissions for HiddenApp : • Notifications • Location Services • Background App Refresh • Camera 1. Click on...

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By Mona Al-Ariqi

updated about 1 month ago

How to enroll macOS devices with Jamf School

Follow the instructions below to deploy HiddenApp for macOS with Jamf School. Prerequisites : Jamf School macOS High Sierra (10.13) or above Required macOS Permissions for HiddenApp : (Depending on the version of macOS your machines are running -...

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By Mona Al-Ariqi

updated about 1 month ago

How to Enable Auto-Deployment Using the Jamf Pro Integration

Enabling Auto-deployment in HiddenApp will create a policy in your Jamf instance to automatically deploy the HiddenApp package to devices enrolled in HiddenApp both through the import of computers and the Auto-enrolment webhook. To enable...

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By Mona Al-Ariqi

updated about 1 month ago

How to Force HiddenApp's Permissions on macOS

In the event that HiddenApp is not triggering all the necessary permissions on macOS, please follow these steps: 1. Click the Go menu and then Go to folder. 2. Search for "/usr/local" and click go 3. Click the folder named Hidden 4. Right click on...

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By Mona Al-Ariqi

updated 24 days ago

Device Showing As Not Activated

If a device is showing as not activated it could mean one of three things: HiddenApp has not been installed on the device. The installation has cached, meaning it will take a few minutes at most to show as active (w e recommend restarting the...

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By Mona Al-Ariqi

updated about 1 month ago

Binaries & Launch Daemons (macOS)

The following components are installed during installation and be found in the following directories: Binary: usr/local/hidden/HiddenApp Launch Daemon: library/launchdaemons/com.hiddenapp.daemon.plist library/launchdaemons/com.hiddenapp.restart.plist

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By Mona Al-Ariqi

updated about 1 month ago

How to Silently Install HiddenApp on Windows?

To silently install HiddenApp on your computer, please use the following steps: 1. Download the App here .  2. Once the file is downloaded, save in your preferred location on the computer and note the file path the file was saved. 3. Open File...

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By Ibrahim Saka

updated about 2 months ago

Set a Firmware Password on your MacOS device

To prevent your MAC device from a hard reset in the event your device goes missing, you should set a FirmWare Password. To set a FirmWare Password, please follow these steps: Turn on your Mac and immediately press and hold these two keys: Command...

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By Ibrahim Saka

updated about 1 month ago

Enable FileVault for MacOS

To protect the data on your macOS device in event the device goes missing, we  recommend enabling  FileVault. To set a FirmWare Password, please follow these steps: Choose Apple menu > System Preferences, then click Security & Privacy. Click the...

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By Ibrahim Saka

updated about 1 month ago

Is the HiddenApp Installer Linked to my Serial Number?

When you download the installer, you can share and use the same installer on other computers.  Hence, the installer is not linked to one serial number or UUID.

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By Ibrahim Saka

updated about 2 months ago

Deploy HiddenApp to Chrome OS Device Fleets with the Google Admin Console Integration

Please follow these steps t o enroll your Chromebook devices in HiddenApp and deploy the app using the Google Admin Console: 1. Click on Device Enrollment   2. Select Chrome OS 3. Select Import from Google Admin Console 4. Click Sign In with...

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By Ibrahim Saka

updated about 1 month ago

How To Enroll macOS Devices With The Jamf Pro Integration

Follow the instructions below to deploy HiddenApp for macOS with Jamf Pro: Prerequisites •  Jamf Pro  •  macOS High Sierra (10.13) or above Required macOS Permissions for HiddenApp Depending on the version of macOS your machines are running -...

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By Mona Al-Ariqi

updated about 2 months ago