How to Access Console Logs


By Neil Buen

updated about 2 months ago

Before taking these steps, make sure that HiddenApp for macOS is already installed on your MacBook.

1. Open the Console App (Launchpad > Other > Console)

2. Set the device status to Missing

3. Search for "hidden" in the console (On #3, type the word "hidden")

4. Change search parameters from "Any" to "Process" (On #4 select "Process" from the dropdown menu)

5. Leave to run for 20 minutes

7. Copy and paste the content from the console into a .txt document and send it back to us ([email protected]) as an attachment.

The console should look like this:

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