How to Access Console Logs
Before taking these steps, make sure that HiddenApp for macOS is already installed on your MacBook. 1. With HiddenApp in Missing mode, navigate to Launchpad 2. Other 3. Open the console 4. Click Start streaming (enter your admin credentials if ...
How to retrieve logs from Windows event viewer
How to open event viewer: To open Event viewer simply click start, type Event viewer into the search box and click Event Viewer (app). Once open you will notice lots of information in numerous sections, however, most of the information you will ne...
How to Force HiddenApp's Permissions on macOS
In the event that HiddenApp is not triggering all the necessary permissions on macOS, please follow these steps: 1. Click the Go menu and then Go to folder. 2. Search for "/usr/local" and click go 3. Click the folder named Hidden 4. Right click on...
Post Installation Steps for iOS Device Fleets
To ensure your iOS devices are fully protected and tracked by HiddenApp ongoing, you need to ensure the correct permissions are granted on each device. After installing HiddenApp on devices in your fleet, please use the following steps on each dev...
How to Prevent Location Changes on iOS Devices?
To prevent location changes and the subsequent popups, please follow the steps below on a single device (for a wider rollout, you will need to configure using your MDM): 1. Open Settings app on your iOS device. 2. Navigate to Screen Time. 4. Scrol...