When you get an error when running the HiddenApp installer, kindly the following:

  1. Delete the device from the Devices Dashboard
  2. Uninstall the app by following the instructions here: To Uninstall: https://help.hiddenapp.com/article/7-how-to-uninstall
  3.  Download the installer from the https://dashboard.hiddenapp.com/device-registration/
  4. Install the app and follow the steps on the user guide
  5. You may switch device to Missing to check the connection