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Payments

Guides and troubleshooting for payments and subscriptions

How to upgrade / add more computers to your account

You can upgrade your subscription in your Account Settings , under Subscriptions. 

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By Ibrahim Saka

January 4, 2023

Is it possible to reactivate a previously disabled auto-renewal?

Yes, you can reactivate auto-renewal. Please do so using the following steps: 1. Click on your Account Name in the top-right hand corner 2. Click Account Settings  3. Select  Subscriptions (you should see a link allowing you to reactivate your pre...

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By Ibrahim Saka

January 31, 2023

How come my subscription's been renewed already?

You may have misinterpreted the date. We display all dates in the little-endian format (DD/MM/YY), rather than the US standard middle-endian format (MM/DD/YY). For example, we would display the 11th April 2014 as 11/04/14 rather than 04/11/14. If ...

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By Ibrahim Saka

January 4, 2023

How to cancel your subscription

When you purchase HiddenApp your payment will renew automatically at the end of each billing cycle. If you would like to cancel your subscription and paid by credit/debit card you can cancel your subscription on your hiddenapp.com account page ...

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By Ibrahim Saka

January 4, 2023

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