HiddenApp for Business and Organizations

Guides for features only available on Business/Organization plan types

How to Deploy Mass Actions

You can deploy Mass Actions across some or all of the devices in your Devices Dashboard. Deployable Actions: Change Status (mark as Missing/Secure) Move Group Assign device name, assignee and...

Avatar

By Mona Al-Ariqi

updated 8 days ago

Does HiddenApp Require an MDM Profile

HiddenApp doesn't require an MDM profile to function and administer any of its tracking capabilities. Unlike other solutions on the market, HiddenApp is fully compatible with all MDMs and is...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

Tracking Data Storage and Retention Policy

Business and Organisation Accounts HiddenApp's policy for tracking data storage and retention is as follows: Location retained for 90 days and a maximum of 10,080 records per device Screenshot...

Avatar

By Mona Al-Ariqi

updated 8 days ago

How to Create Groups

Groups is a way for you to segment your devices by department, device type, owner, office locations, etc. This will give you a better view on your organization's devices. To create them please...

Avatar

By Mona Al-Ariqi

updated 8 days ago

How to Move a Device to a New Group

You can move one or multiple devices to a new group from inside your Devices Dashboard by following the next steps: 1. Select the devices you would like to move by checking the relevant boxes on...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to Invite Teammates

You can invite teammates to help with a variety of tasks like monitoring or viewing existing data, setting devices to missing, adding or removing devices, etc, depending on the role you assign to...

Avatar

By Mona Al-Ariqi

updated 8 days ago

User Roles

Teammates can take one of three roles when invited to manage a HiddenApp account: Manager Investigator  Analyst Analyst Analysts can only view existing data and not make any changes within the...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

IP Tracking & Management

HiddenApp's Device IP Management feature is designed to provide your organization with an extra layer of data security. The Device IP Management feature allows you to set approved networks for your...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

IP Tracking & Management Alerts

Device IP Management alerts can be enabled from the IP Management tab. Once enabled, the recipient list will be notified by email when a device strays from an approved network. How the alert system...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

Fleet View

The Fleet View feature enables admins to monitor all distributed devices on a world map. You can use your existing device groups to filter your devices. You can access Fleet View by following these...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

What is Geofencing

Geofencing allows you to gain further control of your devices, and provide a preventative measure by setting a virtual zone around a real-world geographic area. There are a variety of customizable...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to enable Geofencing

To enable Geofencing Please follow these steps: 1.  Click on Fleet tracking 2.  Click on the Geofence tab and enter at least one email where you would like to receive email alerts for when a device...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to enroll a Windows 10 device (business)

In order to enroll a Windows 10 device please follow these steps: 1. Click on Device Enrollment 2. Click on Windows 10 3. Click Enroll a single device 4. Enter your device's details to enroll it...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to enroll my Windows 10 fleet

In order to enroll your Windows 10 fleet please follow these steps: 1. Click on Device Enrollment 2. Click on Windows 10 3.  Click Enroll multiple devices 4. Download the .XLS template by clicking...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to enroll my iOS device

In order to enroll your IOS device please follow these steps: 1. Click on Device Enrollment 2. Click IOS 3. Click on enroll a single device 4. Scan the QR code with your IOS device, download...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to enroll my iOS fleet

In order to enroll your IOS fleet please follow these steps: 1. Click on Device Enrollment 2. Click IOS 3. Click on enroll multiple devices 4. Click on view account key 5. Use the downloaded PLIST...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to enroll a macOS device

In order to enroll a single macOS device please follow these steps: 1. Click on Device Enrollment 2. Click on mac OS 3. Click on Enrol a single device 4. Enter your device's details 5. Download...

Avatar

By Mona Al-Ariqi

updated 8 days ago

How to enroll my macOS fleet

In order to enroll your macOS fleet please follow these steps: 1. Click on Device Enrollment 2. Click on macOS 3. Click on Enroll multiple devices   4. Download the .XLS template by clicking...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to Configure Jamf Webhooks to Enable macOS Auto-enrollment

This article will walk you through setting up auto-enrollment from your Jamf Pro instance to your HiddenApp account using a webhook. The webhook will be created automatically and configured to...

Avatar

By Mona Al-Ariqi

updated 9 days ago

How To Enroll macOS Devices With The Jamf Pro Integration And Enable Auto-Deployment

Follow the instructions below to deploy HiddenApp for macOS with Jamf Pro: Prerequisites •  Jamf Pro  •  macOS High Sierra (10.13) or above Required macOS Permissions for HiddenApp Depending on the...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to enroll iOS devices with Jamf Pro

Follow the instructions below to deploy HiddenApp for iOS with Jamf Pro: Prerequisites: Jamf Pro iOS 13 or later Required iOS Permissions for HiddenApp Notifications Location Services Background...

Avatar

By Mona Al-Ariqi

updated 9 days ago

Deploying HiddenApp for iOS with Microsoft Intune

Follow the instructions below to deploy HiddenApp for iOS with Microsoft Intune. Prerequisites iOS 12 or later Required iOS Permissions for HiddenApp Notifications Location Services Background App...

Avatar

By Mona Al-Ariqi

updated 9 days ago

How to enroll iOS devices with Jamf School

Follow the instructions below to deploy HiddenApp for iOS with Jamf Schools. Prerequisites : • Jamf School • iOS 12 or later Required iOS Permissions for HiddenApp : • Notifications • Location...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to enroll macOS devices with Jamf School

Follow the instructions below to deploy HiddenApp for macOS with Jamf School. Prerequisites : Jamf School macOS High Sierra (10.13) or above Required macOS Permissions for HiddenApp : (Depending on...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

How to Force HiddenApp's Permissions on macOS

In the event that HiddenApp is not triggering all the necessary permissions on macOS, please follow these steps: 1. Click the Go menu and then Go to folder. 2. Search for "usr/local" and click go...

Avatar

By Mona Al-Ariqi

updated about 7 hours ago

HiddenApp Pro

Our iOS and iPadOS app HiddenApp Pro has been built specifically for organizations. It has all the features you know and value but a limited UI, so it performs quietly, unnoticed in the background....

Avatar

By Mona Al-Ariqi

updated 8 days ago

Device Showing As Not Activated

If a device is showing as not activated it could mean one of three things: HiddenApp has not been installed on the device. The installation has cached, meaning it will take a few minutes at most to...

Avatar

By Mona Al-Ariqi

updated 8 days ago