HiddenApp for Business and Organizations

Guides for features only available on Business/Organization plan types

How to Deploy Mass Actions

You can deploy Mass Actions across some or all of the devices in your Devices Dashboard. Deployable Actions: Change Status (mark as Missing/Secure) Move Group Assign device name, assignee and...

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By Ruben Figueroa

updated 9 months ago

Does HiddenApp Require an MDM Profile

HiddenApp doesn't require an MDM profile to function and administer any of its tracking capabilities. Unlike other solutions on the market, HiddenApp is fully compatible with all MDMs and is...

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By Ruben Figueroa

updated 6 months ago

Tracking Data Storage and Retention Policy

Business and Organisation Accounts HiddenApp's policy for tracking data storage and retention is as follows: iSight Image retained for 90 days and a maximum of 5040 records per device Screenshot...

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By Ruben Figueroa

updated 2 months ago

How to Create Groups

Groups is a way for you to segment your devices by department, device type, owner, office locations, etc. This will give you a better view on your organization's devices. To create them please...

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By Ruben Figueroa

updated 5 months ago

How to Move a Device to a New Group

You can move one or multiple devices to a new group from inside your Devices Dashboard by following the next steps: 1. Select the devices you would like to move by checking the relevant boxes on...

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By Ruben Figueroa

updated 4 months ago

How to Invite Teammates

You can invite teammates to help with a variety of tasks like monitoring or viewing existing data, setting devices to missing, adding or removing devices, etc, depending on the role you assign to...

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By Ruben Figueroa

updated 5 months ago

User Roles

Teammates can take one of three roles when invited to manage a HiddenApp account: Manager, Investigator  and  Analyst. Analyst Analysts can only view existing data and not make any changes within...

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By Ruben Figueroa

updated 8 months ago

IP Tracking & Management

HiddenApp's Device IP Management feature is designed to provide your organization with an extra layer of data security. The Device IP Management feature allows you to set approved networks for your...

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By Ruben Figueroa

updated 5 months ago

IP Tracking & Management Alerts

Device IP Management alerts can be enabled from the IP Management tab. Once enabled, the recipient list will be notified by email when a device strays from an approved network. How the alert system...

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By Ruben Figueroa

updated 5 months ago

Fleet View

The Fleet View feature enables admins to monitor all distributed devices on a world map. You can use your existing device groups to filter your devices. You can access Fleet View by following these...

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By Ruben Figueroa

updated 2 months ago

What is Geofencing

Geofencing allows you to gain further control of your devices, and provide a preventative measure by setting a virtual zone around a real-world geographic area. There are a variety of customizable...

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By Ruben Figueroa

updated 4 months ago

How to enable Geofencing

To enable Geofencing Please follow these steps: 1.  Click on Fleet tracking 2.  Click on the Geofence tab and enter at least one email where you would like to receive email alerts for when a device...

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By Ruben Figueroa

updated about 1 month ago

How to enroll my Windows 10 device

In order to enroll your Windows 10 device please follow these steps: 1. Click on Device Enrollment 2. Click on Windows 10 3. Click Enroll my current device 4. Click Download HiddenApp and follow...

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By Ruben Figueroa

updated 4 months ago

How to enroll my Windows 10 fleet

In order to enroll your Windows 10 fleet please follow these steps: 1. Click on Device Enrollment 2. Click on Windows 10 3.  Click Enroll multiple devices 4. Download the .XLS template by clicking...

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By Ruben Figueroa

updated 4 months ago

How to enroll my iOS device

In order to enroll your IOS device please follow these steps: 1. Click on Device Enrollment 2. Click IOS 3. Click on enroll my current device 4. Scan the QR code with your IOS device, download...

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By Ruben Figueroa

updated 14 days ago

How to enroll my iOS fleet

In order to enroll your IOS fleet please follow these steps: 1. Click on Device Enrollment 2. Click IOS 3. Click on enroll multiple devices 4. Click on view account key 5. Use the downloaded PLIST...

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By Ruben Figueroa

updated 4 months ago

How to enroll my macOS device

In order to enroll your macOS device please follow these steps: 1. Click on Device Enrollment 2. Click on macOS 3. Click Enroll my current device 4. Click Download HiddenApp and follow the...

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By Ruben Figueroa

updated 4 months ago

How to enroll my macOS fleet

In order to enroll your macOS fleet please follow these steps: 1. Click on Device Enrollment 2. Click on macOS 3. Click Enroll multiple devices   4. Download the .XLS template by clicking download...

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By Ruben Figueroa

updated 3 months ago

How to Configure Jamf Webhooks to Enable macOS Auto-enrollment

This article will walk you through setting up auto-enrollment from your Jamf Pro instance to your HiddenApp account using a webhook. The webhook will be created automatically, and configured to...

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By Ruben Figueroa

updated 3 months ago

How To Enroll macOS Devices With The Jamf Pro Integration And Enable Auto-Deployment

Follow the instructions below to deploy HiddenApp for macOS with Jamf Pro: Prerequisites •  Jamf Pro  •  macOS High Sierra (10.13) or above Required macOS Permissions for HiddenApp Depending on the...

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By Ruben Figueroa

updated 2 months ago

How to enroll iOS devices with Jamf Pro

Follow the instructions below to deploy HiddenApp for iOS with Jamf Pro: Prerequisites • Jamf Pro • iOS 13 or later Required iOS Permissions for HiddenApp • Notifications • Location Services •...

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By Ruben Figueroa

updated 5 days ago

Deploying HiddenApp for iOS with Microsoft Intune

Follow the instructions below to deploy HiddenApp for iOS with Microsoft Intune. Prerequisites iOS 12 or later Required iOS Permissions for HiddenApp Notifications Location Services Background App...

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By Ruben Figueroa

updated 4 months ago

How to enroll iOS devices with Jamf School

Follow the instructions below to deploy HiddenApp for iOS with Jamf Schools. Prerequisites • Jamf School • iOS 12 or later Required iOS Permissions for HiddenApp • Notifications • Location Services...

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By Ruben Figueroa

updated 3 months ago

How to enroll macOS devices with Jamf School

Follow the instructions below to deploy HiddenApp for macOS with Jamf School: Prerequisites Jamf School macOS High Sierra (10.13) or above Required macOS Permissions for HiddenApp Depending on the...

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By Ruben Figueroa

updated 3 months ago

How to Force HiddenApp's Permissions on macOS

In the event that HiddenApp is not triggering all the necessary permissions on macOS, please follow these steps: 1. Click the Go menu and then Go to folder. 2. Search for "usr/local" and click go...

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By Ruben Figueroa

updated about 1 month ago

HiddenApp Pro

Our iOS and iPadOS app HiddenApp Pro has been built specifically for organizations. It has all the features you know and value but a limited UI, so it performs quietly, unnoticed in the background....

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By Mona Al-Ariqi

updated 16 days ago