Why does the Dashboard show a different serial number for my iPhone and iPad?

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By Ruben Figueroa

updated about 1 month ago

Apple prohibits app developers like HiddenApp to collect and store serial numbers of iOS devices such as iPhone and iPad.


As a workaround, HiddenApp generates a random string of letters and numbers and assigns it to your iPhone/iPad upon registration of your device. 

If you have multiple devices and haven’t already, we recommend that you nominate a name for your iOS devices before registering them with HiddenApp. You can do it by following these steps:


1. On your iOS device, go to Settings


2. General > About > Name


3. Change the default name of the Device and nominate something that will differentiate it from your other devices


4. Tap Done

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