Tracking Data Storage and Retention Policy

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By Mona Al-Ariqi

updated 2 months ago

Business and Organisation Accounts

HiddenApp's policy for tracking data storage and retention is as follows:

  • Location
    retained for 180 days and a maximum of 100,000 records per device
  • Screenshot
    retained for 180 days and a maximum of 100,000 records per device
  • Camera Image
    retained for 180 days and a maximum of 100,000 records per device
  • Remote Lock Image
    retained for 180 days and a maximum of 100,000 records per device
  • Packets
    retained for 180 days and a maximum of 100,000 records per device
  • Action History
    retained for 180 days and a maximum of 100,000 records per device
  • Audit Log
    retained for 365 days

We offer custom data storage and retention policies based on your organization's requirements on request. Please contact us through live chat and specify that you're interested in a custom data storage and retention policy.

All tracking data can be deleted at both the device and account level at any time, whilst all data will be removed automatically from the HiddenApp servers upon the deletion of the account.

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